历史数据总览
POST
/openapi/statistic/overview
请求示例请求示例
Shell
JavaScript
Java
Swift
curl --location --request POST 'http://qiyukf.com/openapi/statistic/overview?appKey=&time=&checksum=' \
--header 'content-type: application/json;charset=utf-8' \
--data-raw '{
"startTime": 1594308486784,
"endTime": 1594308486784,
"staffIds": [
34240,
92461,
74647
]
}'响应示例响应示例
{
"code": 0,
"message": {
"sessions": 0,
"effectSessions": 0,
"assignedRatio": 0,
"effectAssignedRatio": 0,
"redirectSessionsCount": 0,
"realSessionInRatio": 0,
"messages": 0,
"answerRatio": 0,
"specialAnswerRatio": 0,
"evaFromCount": 0,
"evaFromRatio": 0,
"satisfactionRatio": 0,
"relativelySatisfiedCount": 0,
"relativelySatisfiedAll": 0,
"responseTotalLength": 0,
"responseTotalLengthAll": 0,
"answerThirtyRatioCount": 0,
"answerThirtyRatioAll": 0,
"sessionLength": 0,
"sessionLengthAll": 0,
"evaluatedCount": 0,
"evaluatedCountAll": 0,
"firstResponseTimeCount": 0,
"firstResponseTimeAll": 0,
"avgSucQueueTimeAll": 0,
"evaRatio": 0,
"avgTime": 0,
"avgFirstRespTime": 0,
"avgRespTime": 0,
"queueCount": 0,
"avgSucQueueTime": 0,
"maxQueueTime": 0,
"unAssignedSessions": 0,
"avgFailureQueueTime": 0,
"oneOffRatio": 0,
"userResolvedRatio": 0,
"userResolvedCount": 0,
"queueCountMessage": 0,
"visit": 0,
"sessionInCount": 0,
"sessionNotInCount": 0,
"callBackCount": 0,
"notInServiceCount": 0,
"slientTransCount": 0,
"humanTransCount": 0,
"overflowCount": 0,
"evaInviteRatio": 0,
"einsteinTransCount": 0,
"einsteinCount": 0,
"totalConsultCount": 0,
"loginStaffCount": 0,
"einsteinValidCount": 0,
"einsteinTransValidCount": 0,
"resumeDuration": 0
}
}请求参数
Query 参数
appKey
string
必需
默认值:
{{appKey}}
time
string
必需
默认值:
{{time}}
checksum
string
必需
默认值:
{{checksum}}
Header 参数
content-type
string
必需
示例值:
application/json;charset=utf-8
Body 参数application/json
返回响应
扫码加入交流群修改于 2022-01-28 05:39:07